

Water damage
Extraction, structural drying to a documented dry standard, then the rebuild by the same crew.
Best Option Restoration of Keller is a locally owned restoration company with IICRC-certified technicians. We stop the damage tonight, document every reading for your insurance carrier, and rebuild what was lost: one crew, start to finish.
▶ Watch how we work Short explainer videosThree fields. We call you back in under 5 minutes, 24/7.
Free on-site assessment · We bill your insurance directly
Damage compounds by the hour. Water wicks up drywall in minutes, and mold can begin colonizing wet material within 24–48 hours. Start here while our crew is en route.
Shut the main water valve or gas line if it's safe to reach. Cut power to affected rooms at the breaker, never step into standing water near outlets.
Shoot every room, wall and damaged item from two angles. Carriers pay claims on evidence. This is the most valuable ten minutes of your entire claim.
We can be on site while you're still on hold. Our moisture map and Xactimate scope reach your adjuster the same day. That's what shortens approvals.
How-to · 0:05
Lift the meter box lid near the street and turn the valve clockwise until it stops.
Once everyone is safe, call us. We'll take it from there.
Atendemos las 24 horas, todos los días. Hablamos español y le ayudamos con su reclamo de seguro.
Llame al (972) 357-1931A local company you can reach directly, with the equipment and training to do the job right.
You deal with a local owner who picks up the phone. Behind us is the Best Option Restoration Network, with extra crews and equipment when a job is big.
Fans alone only move air around. We add controlled heat and dehumidifiers to pull water out of walls and floors, so your home dries faster and more of it can be saved.
Trained and certified in water damage restoration, structural drying and fire and smoke restoration.
Explain the damage, review the work and go through your claim in the language you're most comfortable with.
Hablamos español.
Water damage is our specialty. The same local crew also handles fire, storm, mold and sewage damage, then rebuilds what was lost.









Answered the way we'd answer at your front door.
Category determines what can be dried and what must be removed, per the IICRC S500 standard.
A person answers, not a call center. Crews stage across northeast Tarrant County, so our target is on site within 60 minutes anywhere in Keller, Southlake, Watauga, North Richland Hills, Roanoke, Trophy Club, Haslet, Grapevine, Colleyville, Flower Mound or north Fort Worth. Extraction usually begins within the first hour of arrival.
Most Texas homeowners policies cover sudden, accidental water damage: a burst supply line, a failed water heater, an overflowing appliance. Long-term seepage, deferred maintenance and flood are typically excluded (flood needs separate NFIP coverage). We document moisture readings, photos and a line-item Xactimate scope, then bill your carrier directly, so you handle one deductible instead of a stack of invoices.
Structural drying runs 3–5 days with daily moisture logs. Mold remediation adds 2–5 days depending on affected square footage and clearance testing. Reconstruction depends on scope: roughly a week for a single bathroom, 4–8 weeks for a whole-floor rebuild. You get a written schedule after the assessment, not a guess on the phone.
In Texas, a project affecting 25 contiguous square feet or more requires a licensed mold assessment consultant to write the protocol and a separately licensed remediation contractor to perform the work. We clean up smaller areas ourselves; at 25 sq ft or more we bring in licensed professionals for both roles and coordinate them so nothing stalls.
Nothing. On-site assessment, thermal imaging, moisture mapping and the written scope are free whether or not you file a claim or hire us. You will never get a firm price over the phone for work nobody has seen. Anyone quoting that way is guessing.
Box fans move air but don't remove water vapor, so moisture migrates into wall cavities, sill plates and insulation instead of leaving the building. Professional drying pairs air movers with dehumidification and daily meter readings to prove materials reached dry standard, which is also the documentation your carrier wants to see.





You reach a person, not a queue. We take the address and damage type, give you safety instructions on the call, and send the nearest crew while we're still talking.
Confirmed crew and ETA, plus what to shut off before we arrive.
Rental fans can't do this. Every truck carries the same metering and drying package, so the crew that arrives at 2am is equipped to finish the job.

Pulls standing water out by the hundreds of gallons before drying even starts.

Removes the water vapor fans only move around. This is what actually dries a house.

Finds the wet footprint inside walls and under floors before anyone cuts.

Keeps mold spores and soot inside containment instead of in your HVAC.

Daily readings that prove dry standard, the documentation carriers pay against.
Claims get denied or underpaid for one reason: thin documentation. Our crews build the file from minute one, and we work with every major carrier.
We bill directly to every major carrier














Every job is documented for your carrier and rebuilt by the same crew that dried it.


Extraction, structural drying to a documented dry standard, then the rebuild by the same crew.


Soot removal, odor treatment at the source, contents pack-out and repaint.


Containment and removal to Texas rules, the leak fixed and dried, then the rebuild.
Water heater let go in the garage on a Sunday night and I was totally panicking. They picked up on the second ring, had a crew here in under an hour, and walked me through every step. House was dry by Thursday. Can't recommend these guys enough.
Honestly the best part was they dealt with our insurance adjuster so we didn't have to. Super friendly crew, kept the place clean, and actually explained what all those fans and meters were doing. Felt like they really cared.
Had a nasty hailstorm tear up our roof and water started coming through the ceiling. They tarped it same day and handled the whole repair start to finish. You'd never know anything happened. 10/10 would call again (hopefully won't need to lol).

Upstairs bathroom line burst while the family was at work. On site in 52 minutes, water extracted that night, and the house was fully dry in 3 days.

Slow leak under the dishwasher soaked the subfloor. We pulled the toe kicks, dried it in place, and saved the cabinets. Back to normal in 4 days.

Spring hail cracked shingles and water came through the living room ceiling. Tarped the same afternoon, dried out, and roof plus drywall rebuilt in 2 weeks.
Short explainer videos showing how we work, from the first call to a dry, rebuilt home.
OUR FIRST 90 MINUTES
A two-person crew arrives with drying gear on the truck. Then we:

Plastic walls and an air scrubber keep mold spores inside the work area and out of the rest of your home.

The ceiling looks dry. The thermal camera shows the cool blue patch where water is hiding.

We check the walls with a moisture meter every day and log each reading until they're back to normal.
Best Option Restoration of Keller is locally owned and part of the Best Option Restoration Network. You get a local owner who answers the phone, walks the job and stands behind the rebuild, with the network's extra crews and equipment behind us on big losses.
North Texas weather is predictable enough to plan for. Here's what we see in Keller through the year.
Pipes in attics and outside walls burst in hard freezes, as thousands did in February 2021.
Hail damages roofs you can't see from the ground. The next big rain shows up as a ceiling stain.
A slow leak behind a shower or under a sink, plus summer humidity, is how most mold starts.
Many two-story Keller homes have the water heater in the attic, and clay soil strains pipes under the slab.
Video slot: drop in the MP4 or paste the YouTube / Vimeo embed for this clip. Duration and poster art are already set on the card behind.